A California woman has won $10,000 from Microsoft after a sneaky Windows 10 update wrecked the computer she used to run her business. Now she's urging everyone to follow suit and "fight back."
Teri Goldstein – who manages a travel agency in Sausalito, just north of San Francisco – told The Register she landed the compensation by taking Microsoft to a small claims court.
Your Honor, for upgrade information press "1" ...Rather than pursue a regular lawsuit, she chose the smaller court because it was better suited to sorting out consumer complaints. Crucially, it meant Microsoft couldn't send one of its top-gun lawyers – or any lawyer in fact: small claims courts are informal and attorneys are generally not allowed. Instead, Redmond-based Microsoft had to send a consumer complaints rep to argue its case.
Couldn't have happened to a nicer company.