Thursday, November 23, 2017

Thank you, Comcast

I'm glad that I have enough troubleshooting skills that when the Comcast tech support idiot runs through 20 minutes of nonsense I can figure out how to fix it by myself.  And no, I don't want a maybe we'll charge you and maybe we won't appointment, thanks very much.  And thanks for refusing to bump me up to Tier 2 when I asked.


But The Queen Of The World has the parade on, so go team me!

But Comcast "support" can die in a crotch fire.


Arthur said...

Did you try rebooting your computer?

Ok, now try rebooting your router.

Arthur said...

My boss recently got a new connection from some local old guy. A week or so ago we had connection issues, so I called in. "Hmmmm, lemme check. Huh, looks like the problem is on our end, I'll get back to you."

In years(decades?) of dealing with ISP customer service, that was the first time anyone has even suggested it wasn't all my fault. That includes the time a street crew put a backhoe through the cable.

Old NFO said...

As they should!!!! SO glad I'm away from them. Happy Thanksgiving to you and yours!

Comrade Misfit said...

I had ComBastards for several years, both at work and at home. The business side of the Comcast house couldn't have been more helpful. The residential side of Comcast was seemingly made up of aggressively-obtuse MR workers.

What drove me crazy was that the business was paying $50/mo for its internet service and every residential customer I knew of was paying far more, because they also had telephone and CATV. That made no sense to me.