She'd gone into the configuration menu to make sure that the phone would ring if someone called. Knowing that she'd never hear a buzzing phone if it were in her purse, she wanted to set it to "ring" - silent mode OFF.
But the switch on the phone was set to SILENT MODE.
So where's the Apple design fail? The menu let her set the configuration and didn't tell her that the phone would never ring because the switch was overriding the software. So why is this an Apple design fail?
Because she blamed her iPhone. I got called ten times and it never rang? You see, she remembered setting the SILENT MODE = OFF setting. And still it didn't ring.
Quite frankly, Mrs. Borepatch is right. This is an Apple design fail.
Note to the Universe in general and Apple design teams in particular: you can learn a lot from this picture. Just sayin'.
7 comments:
I told someone from a design team "If you are arguing to support your opinion, you have proven yourself wrong".
Usability testing trumps what makes sense to a design team.
Curse you analog Switch!
The Smart's transmission lever does it the other way; the soft controls override the hard controls. If you hit the paddle shift levers you get dropped into manual regardless of the position of the shift lever. What makes this particularly annoying is that they changed this behavior in a software patch, AND DIDN'T TELL ME!
(You can exit manual mode without having to toggle the lever, but that took me going back to the dealership and having them go "oh, yeah..." to find out)
NOw that I'm used to this it can be handy, but it was a nasty shock the first time.
1. It's an Apple. Full stop.
If you think you have a complaint, see #1.
Apply gun ownership, take device to range and destroy.
and the switch being on the side of the phone, my wife keeps turning her phone to silent nearly every time she picks it up.
Drives her nuts.
I tell her "Your Smart Phone is too smart for you."
My wife hits the volume keys on the side of her phone about every third time she picks it up. But those aren't a hard lock without any indicator...
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